Human factors and ergonomics (HF&E) is a multidisciplinary field incorporating contributions from psychology, engineering, biomechanics, mechanobiology, industrial design, graphic design, statistics, operations research and anthropometry. In essence it is the study of designing equipment and devices that fit the human body and its cognitive abilities. The two terms "human factors" and "ergonomics" are essentially synonymous. Source: Wikipedia (http://en.wikipedia.org/wiki/Ergonomics)
Since 1998 Nielsen Norman Group has been a leading voice in the user experience field: conducting groundbreaking research, evaluating interfaces of all shapes and sizes, and guiding critical design decisions to improve the bottom line.
Source: Corporate website
The fourth edition of the Handbook of Human Factors and Ergonomics has been completely revised and updated. This includes all existing third edition chapters plus new chapters written to cover new areas.
Gavriel Salvendy (born September 30, 1938) is a pioneer in the field of human factors and ergonomics, and the first one in this field elected to the National Academy of Engineering. At present, he is a professor emeritus of Industrial Engineering at Purdue University and Chair Professor Emeritus and Former Head (2001-2011) of the Department of Industrial Engineering at Tsinghua University.
This Recommendation contains a set of guidelines for the design of user instructions for public telecommunications terminals. These guidelines are grouped into three main categories: general guidelines, guidelines for fixed (printed) instructions and guidelines for dynamic (displayed) instructions. An example of how the guidelines may be implemented is provided in Annex A.
Source: Summary of Website
The purpose of this Recommendation is to specify the form, size and position of a tactile identifier for Machine Readable Cards (MRC, machine readable cards) used in telecommunication applications, i.e. prepaid telephone cards.
The purpose of this Recommendation is to identify pictograms, symbols and icons that could be used to aid users in the identification of services available and then in the use of such services. The revisions to this Recommendation include new symbols and pictograms, developed in close collaboration with the International Electrotechnical Commission (IEC).
Telecommunication charge cards may be issued by Operating Agencies (OAs) to allow customers to use their card in connection with various international services at appropriate charges for each transaction and have the charges billed to their account in the country where the OA issued the charge card. Cards issued by OAs in accordance with this Recommendation conform to the appropriate ISO standards.
ISO 24503:2011 specifies requirements for the design of tactile dots and tactile bars for use on consumer products to improve accessibility for everyone, including older persons and persons with disabilities.